89bf Terms & Conditions

Welcome to 89bf. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("Player", "User", "you") and 89bf ("89bf", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at 89bf.io. By accessing, registering on, or otherwise using the 89bf platform — including all games, betting markets, promotional offers, and account management features — you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

These Terms apply to all players located in Bangladesh and to all users who access the 89bf platform regardless of their location. If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account. Continued use of 89bf following any amendment to these Terms shall constitute your acceptance of the revised Terms.

89bf is an entertainment platform designed to provide a fair, secure, and enjoyable online gambling experience to adult players in Bangladesh. We are committed to operating with transparency and to upholding the highest standards of player protection, data security, and game integrity.

To register an account and use the 89bf platform, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis throughout your use of the platform:

• You must be at least 21 years of age. 89bf operates a strict 21+ policy and enforces age verification procedures. Any account found to belong to a person under the age of 21 will be immediately suspended and all funds will be handled in accordance with applicable legal requirements.
• You must be a natural person acting on your own behalf. Corporate entities, trusts, and automated systems may not register accounts on the 89bf platform.
• You must not be registered as a self-excluded player on 89bf or on any other responsible gaming registry from which 89bf is obliged to exclude players.
• You must not be an employee, contractor, agent, or affiliate of 89bf, nor an immediate family member of any such person.
• You must provide accurate, complete, and up-to-date registration information. Providing false information constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of funds.

89bf reserves the right to request documentary proof of age, identity, address, and source of funds at any time. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is completed.

Each player is permitted to hold one (1) active account on the 89bf platform at any time. Opening multiple accounts (whether using the same or different personal details) is strictly prohibited and constitutes a violation of these Terms. 89bf employs technical and manual checks to detect multi-accounting; any accounts found in violation will be merged or closed at 89bf's sole discretion.

3.1 Registration Information

When registering, you must provide your full legal name, date of birth, residential address, email address, and mobile phone number as they appear on your official government-issued identity documents. This information is used for identity verification, fraud prevention, and responsible gaming purposes.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. 89bf strongly recommends enabling two-factor authentication (2FA) via SMS for additional account protection. Any activity conducted under your account prior to reporting unauthorised access to our support team is your sole responsibility.

3.3 Account Verification (KYC)

89bf operates a Know Your Customer (KYC) process in line with responsible gaming and fraud prevention best practices. You may be required to submit copies of a valid national identity card (NID), passport, or driver's licence, along with proof of address and proof of payment method, before a withdrawal can be processed. 89bf aims to complete standard KYC reviews within two (2) business days of receiving complete documentation.

4.1 Accepted Payment Methods

89bf accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All account balances are held and all transactions are denominated in Bangladeshi Taka (BDT). 89bf does not accept deposits in cryptocurrencies or any foreign currency.

4.2 Minimum Thresholds

Minimum and maximum deposit and withdrawal amounts are specified on the 89bf cashier page for each payment method and may be updated periodically. Players are advised to check the current limits before initiating a transaction.

4.3 Withdrawal Processing

Withdrawal requests are subject to KYC verification. Once verification is complete, withdrawals to bKash and Nagad are typically processed within one (1) business day. Withdrawals to bank accounts may take up to three (3) business days. 89bf reserves the right to carry out additional security checks on any withdrawal request, which may extend processing times.

4.4 Prohibited Sources

You may only deposit funds from payment accounts that are held in your own name. Deposits from third-party accounts, corporate accounts, or anonymous payment sources are strictly prohibited. Any funds deposited from a prohibited source may be returned and the account suspended pending investigation.

89bf offers a range of bonuses and promotions to new and existing players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms published alongside each offer as well as the general bonus rules set out in this section.

5.1 Wagering Requirements

Unless otherwise stated in the specific promotion terms, bonus funds are subject to a wagering requirement before they can be converted to withdrawable real-money funds. Wagering requirements are calculated on the basis of the bonus amount received. The applicable wagering multiplier for each bonus is stated clearly in the promotion's individual terms and conditions.

5.2 Game Contributions

Not all games contribute equally towards meeting wagering requirements. Slots typically contribute 100%, while live casino games, table games, and sports bets may contribute at a lower rate or may be excluded entirely. Contribution rates are specified in the individual promotion terms.

5.3 Bonus Abuse

89bf reserves the right to void bonus awards and withhold associated winnings if there is evidence of bonus abuse, including but not limited to: placing low-risk, hedged bets to meet wagering requirements with minimal risk; using multiple accounts to claim the same promotion more than once; or engaging in any other activity that 89bf deems to be contrary to the spirit of a promotion.

5.4 Amendments and Cancellation

89bf reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. Where a bonus has already been credited to a player's account, 89bf will make reasonable efforts to honour the original terms under which the bonus was issued.

All bets and wagers placed on the 89bf platform are subject to the specific rules of the relevant game or market, as well as these general Terms. Players are responsible for familiarising themselves with the rules of each game or betting market before placing a wager.

6.1 Game Integrity

All casino games available on the 89bf platform use certified random number generator (RNG) technology to ensure that outcomes are genuinely random and cannot be predicted or manipulated. Games are supplied by licensed third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, each of whom operates under their own regulatory oversight.

6.2 Sports Betting

Sports betting markets, including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers bilateral series), football, kabaddi, and other sports, are subject to the rules published in the sportsbook section of the 89bf platform. 89bf reserves the right to void bets where there is evidence of match-fixing, data errors, or other integrity concerns.

6.3 Minimum and Maximum Wagers

Minimum and maximum bet limits apply to all games and betting markets. These limits are displayed within the relevant game or market interface. 89bf reserves the right to adjust individual player betting limits at its discretion without prior notice.

6.4 Malfunctions

In the event of a technical malfunction or error that affects the outcome of a game or bet, 89bf reserves the right to void the affected round or bet and return the wagered amount to the player's account. No compensation will be payable for losses attributed to technical malfunctions beyond the return of the original stake.

The following activities are strictly prohibited on the 89bf platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of account balance, and referral to relevant law enforcement authorities:

• Opening or operating more than one account simultaneously, whether using the same or different personal details.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform, place bets, or exploit game mechanics.
• Colluding with other players to gain an unfair advantage in multiplayer games or live dealer games.
• Engaging in any form of money laundering, including using 89bf to process funds derived from illegal activities.
• Exploiting software bugs, errors, or vulnerabilities in the platform. Any such discoveries must be reported immediately to [email protected].
• Placing bets on the outcome of events in which you have a direct personal or financial interest beyond the bet itself, particularly in the context of cricket, football, or other sports betting markets.
• Engaging in abusive, threatening, or harassing behaviour directed at 89bf staff or other players via any communication channel.
• Attempting to circumvent responsible gaming tools, including self-exclusion, deposit limits, or session limits, through any means.

All content on the 89bf platform — including but not limited to the 89bf brand name and logo, website design, text, graphics, game interfaces, software, and promotional materials — is the intellectual property of 89bf or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 89bf platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or otherwise exploit any content on the 89bf platform without prior written consent from 89bf.

Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of the respective studio and is licensed to 89bf for display on the platform. Any unauthorised reproduction of such content is a violation of the respective studio's intellectual property rights.

89bf collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference. By registering an account on 89bf, you consent to the collection and processing of your personal data as described in the Privacy Policy.

89bf will never sell your personal data to third parties for marketing purposes. Personal data may be shared with third-party service providers (such as payment processors and KYC verification providers) where strictly necessary for the operation of the platform, and only under appropriate data processing agreements. All data transfers are conducted using industry-standard encryption protocols.

You have the right to request access to, correction of, or deletion of your personal data held by 89bf. Such requests should be directed to [email protected]. Please note that certain data may be retained for legally required periods even after an account is closed.

To the fullest extent permitted by applicable law, 89bf, its directors, officers, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the 89bf platform, including but not limited to:

• Losses arising from gaming or betting activity conducted on the platform.
• Loss of data, revenue, profits, or business opportunities.
• Disruptions to service caused by scheduled maintenance, technical failure, or circumstances beyond 89bf's reasonable control (force majeure).
• Third-party content or software made available through the platform, including game content supplied by studio partners.
• Unauthorised access to your account resulting from your failure to maintain the confidentiality of your login credentials.

Nothing in these Terms shall limit 89bf's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

The 89bf platform is provided on an "as is" and "as available" basis. 89bf makes no warranty, express or implied, that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the platform at your own risk.

89bf is committed to promoting responsible gambling and takes its duty of care to players seriously. Gambling should always be a form of entertainment — never a means of generating income or resolving financial difficulties. If at any point gambling ceases to be enjoyable or begins to cause financial, emotional, or social harm, players are strongly encouraged to make use of the responsible gaming tools available on the platform.

The following tools are available to all 89bf account holders free of charge and can be activated directly from the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your 89bf account.
• Loss Limits: Cap the total amount you can lose within a defined period.
• Session Time Reminders: Receive automatic notifications when you have been playing continuously for a defined period.
• Cooling-Off Period: Temporarily restrict access to your account for a defined period (minimum 24 hours).
• Self-Exclusion: Permanently or semi-permanently exclude yourself from the 89bf platform. Self-exclusion requests can be submitted via the account settings panel or by contacting [email protected].

Players who feel that gambling is negatively affecting their lives are encouraged to seek professional help. Our support team is available 24/7 and can be reached via live chat inside the platform, by email at [email protected], or via WhatsApp at +880 1700 000000.

12.1 Closure by Player

You may close your 89bf account at any time by contacting our support team at [email protected]. Upon receipt of a valid closure request, 89bf will process the closure and return any remaining real-money balance to your verified payment method within five (5) business days, subject to any outstanding KYC requirements or pending withdrawal reviews. Bonus balances that have not met their wagering requirements will be forfeited upon account closure.

12.2 Closure by 89bf

89bf reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, where: (a) a player has violated these Terms; (b) there is evidence of fraudulent, deceptive, or illegal activity; (c) an account is suspected of being used for money laundering; (d) a player fails to complete required KYC verification within a reasonable timeframe; or (e) in the interests of responsible gaming, including where a self-exclusion has been identified.

Where an account is closed by 89bf due to breach of these Terms, any remaining balance may be withheld pending investigation. Where no breach is confirmed following investigation, the verified balance will be returned to the player.

89bf reserves the right to amend, update, or replace these Terms at any time. Where changes are material — meaning they significantly affect your rights or obligations as a player — 89bf will provide reasonable advance notice via email to your registered address and/or via a prominent notice on the platform prior to the changes taking effect.

Minor amendments, including corrections of typographical errors, clarifications of existing provisions, or updates required to reflect changes in applicable law, may be made without prior notice. The effective date displayed at the top of this document will be updated each time a revision is published.

Your continued use of the 89bf platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the platform and request account closure in accordance with Section 12.1 above. It is your responsibility to review these Terms periodically to stay informed of any updates.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which 89bf is registered and operates.

14.1 Informal Resolution

If you have a complaint or dispute regarding the 89bf platform, we encourage you to contact our support team in the first instance at [email protected]. Our team will make every reasonable effort to resolve your complaint promptly and fairly, typically within five (5) business days of receipt. We aim to handle all complaints with transparency and in good faith.

14.2 Formal Disputes

If a complaint cannot be resolved through informal channels, you may escalate the matter by writing to us at [email protected] with the subject line "Formal Dispute — [Your Username]". 89bf will conduct a full internal review of the escalated complaint and respond with a final decision within fifteen (15) business days.

14.3 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent of the severed clause.

14.4 Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and 89bf with respect to your use of the platform and supersede all prior agreements, representations, warranties, or understandings of any kind between the parties relating to the same subject matter.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or any aspect of the 89bf platform, please do not hesitate to get in touch with our team using the contact details below. Our support staff are available 24 hours a day, seven days a week, and are fluent in both English and Bengali.

• General Support: [email protected]
• Privacy & Data Requests: [email protected]
• WhatsApp: +880 1700 000000
• Live Chat: Available inside the platform 24/7

For responsible gaming support, including self-exclusion requests and activation of deposit or loss limits, please contact our support team via live chat inside the platform or by emailing [email protected]. A dedicated responsible gaming specialist will respond within one (1) business day.